Currently the TOSIBOX® Mobile Client is supported on:
- Android smartphones and tablets with Android version 4.0 (Ice Cream Sandwich) or greater (see known exceptions [1])
- iPhone and iPad with iOS 8.0 or greater (see [2])
A (back-facing) camera is recommended for more convenient serialization by reading the serialization QR code.
[1] The following Android devices are not compatible with the Mobile Client:
| Device | Notes |
| Caterpillar CAT B15Q | Android 4.4.2 |
| Fujitsu Stylistic M532 | Android 4.1.1 |
| HTC Sensation B | |
| HTC Sensation z710e | Android 4.0.3 |
| Jolla devices |
[2] On devices with iOS 10.2, Mobile Client version 1.2.1 or greater is required . (Updated 2016-12-21)