Tosibox Helpdesk

Announcements 3

• Tosibox Key Layer 2 support on macOS Big Sur (from version 11)
• Security advisory on vulnerability in Apache Log4j library CVE-2021-44228
• AT&T 3G Sunset Mitigation

Incident Reports 0

Contact 2

• Contact Tosibox Support
• RMA

Regulatory Information 1

• Regulatory Information

Lock 37

• When to use Layer 2 or Layer 3
• How to set up 1:1 NAT on Lock (Lock & Client mode)
• How to change the Lock to Client mode
• How to connect the Lock Internet using WLAN
• How to use the Lock as WLAN access point

See all 37 articles

Key 24

• Installing Key software
• How to take SoftKey into use?
• How to take extra Keys into use
• How to create a Layer 2 connection
• Windows says the Key needs to be formatted

See all 24 articles

Virtual Central Lock 26

• Installing TOSIBOX® Virtual Central Lock - VCL
• Virtual Central Lock System requirements
• How to install VCL on Microsoft Azure Cloud via CLI /command line interface
• How to install VCL on Microsoft Azure Cloud via WEB-GUI
• Install + activate TOSIBOX® VCL on Microsoft Hyper-V

See all 26 articles

Mobile Client 3

• How to take TOSIBOX® Mobile Client into use?
• Which devices are supported by TOSIBOX® Mobile Client
• Multiple Mobile Clients to one Key

Security 7

• What ports do I need to open for TOSIBOX® to work?
• TOSIBOX® Information Security Statement
• What makes TOSIBOX® so secure?
• How does TOSIBOX® technology work?
• Is it safe to install a TOSIBOX® Lock in my company network?

See all 7 articles

Modem 5

• Which USB modems are supported?
• How to deploy a USB modem on the Lock
• How much bandwidth does the Lock consume?
• Communication settings for the RS232 interface of TOSIBOX® Modems
• Which bands USB modems support?

How to 7

• How to remotely match a Key to a Lock
• LfC routing settings with Linux & Windows Hosts
• Problems caused by overlapping IP addresses
• Connecting to Network Devices on Lock WAN from a PC with Key
• Using TightVNC for remote access over TOSIBOX® VPN

See all 7 articles

What to do if... 1

• My Key does not serialize my Lock via USB port

User Manuals 5

• Tosibox Platform - User Manual
• Virtual Central Lock Guides and Manuals
• 4G Modem User Manual
• Lock for Container (LfC) User Manual
• Quick Start Guides

Declarations 4

• Declarations - Lock 100 Series
• Declarations - Lock 200 Series
• Declarations - Lock 500 Series
• Declarations - Lock 600 Series

Downloads 5

• Key Software Installation - MAC
• Key Software Installation - PC
• Lock for Container (LfC) Installation Files
• Mobile Key Installation
• Virtual Central Lock (VCL) Installation

CAD Files 5

• Lock 150 CAD Files
• Lock 210 CAD Files
• Lock 500 CAD Files
• Lock 600 Series CAD Files
• Tosibox stencils

Accessories 1

• Accessories

Data Sheets 1

• Data Sheets

Lock 1

• TOSIBOX® Lock Software Releases

Nodes 1

• Nodes

Key 1

• TOSIBOX® Key Software Releases

Central Lock & Virtual Central Lock 1

• TOSIBOX® Central Lock / Virtual Central Lock Software Releases

Mobile Clients 1

• TOSIBOX® Mobile Client Releases

Manuals & Documentation 0

EOL 6

• TOSIBOX® 3G Modem(TB3GM2M and TB3GM5) End of Sale Notification
• TOSIBOX® Lock 200 (TBL2EU, TBL2UK, TBL2AU, TBL2US) End of Sale (EOS) Notification
• TOSIBOX® 4G Modem (TB4GM2EU) End of Sale (EOS) Notification
• TOSIBOX® Lock 100 (TBL1EU, TBL1UK, TBL1AU, TBL1US) End of Sale (EOS) Notification
• TOSIBOX® Key 100 (TBK1) End of Sale (EOS) Notification

See all 6 articles