Tosibox Helpdesk

Announcements 2

• Tosibox Key Layer 2 support on macOS Big Sur (from version 11)
• Security advisory on vulnerability in Apache Log4j library CVE-2021-44228

Incident Reports 0

Contact 1

• Contact Tosibox Support

Lock 37

• When to use Layer 2 or Layer 3
• How to set up 1:1 NAT on Lock (Lock+Client mode)
• How to change the Lock to Client mode
• How to connect the Lock Internet using WLAN
• Restoring factory settings on the Lock

See all 37 articles

Key 25

• Installing Key software
• How to take SoftKey into use?
• Key driver install fails
• How to take extra Keys into use
• Windows says the Key needs to be formatted

See all 25 articles

Virtual Central Lock 23

• How to Connect Hyper-V Host and VCL via virtual LAN
• Installing TOSIBOX® Virtual Central Lock - VCL
• How to connect Lock to the (V)CL
• Audit trail and alerts
• How to add VLAN on Virtual Central Lock

See all 23 articles

Mobile Client 3

• How to take TOSIBOX® Mobile Client into use?
• Which devices are supported by TOSIBOX® Mobile Client
• Multiple Mobile Clients to one Key

Security 5

• What ports do I need to open for TOSIBOX® to work?
• What makes TOSIBOX® so secure?
• How does TOSIBOX® technology work?
• Is it safe to install a TOSIBOX® Lock in my company network?
• Tosibox Relay

Modem 5

• Which USB modems are supported?
• How to deploy a USB modem on the Lock
• How much bandwidth does the Lock consume?
• Communication settings for the RS232 interface of TOSIBOX® Modems
• Which bands USB modems support?

How to 7

• How to remotely match a Key to a Lock
• Problems caused by overlapping IP addresses
• Connecting to Network Devices on Lock WAN from a PC with Key
• Using TightVNC for remote access over TOSIBOX® VPN
• Using RDP for remote access over TOSIBOX® VPN

See all 7 articles

What to do if... 1

• My Key does not serialize my Lock via USB port

Manuals & Documentation 1

• Tosibox product manuals & documentation

User Manuals 4

• (Virtual) Central Lock Guides and Manuals
• 4G Modem User Manual
• Lock for Container (LfC) User Manual
• Tosibox Platform - User Manual

Declarations 4

• Declarations - Lock 100 Series
• Declarations - Lock 200 Series
• Declarations - Lock 500 Series
• Declarations - Lock 600 Series

Downloads 5

• Key Software Installation - MAC
• Key Software Installation - PC
• Lock for Container (LfC) Installation Files
• Mobile Key Installation
• Virtual Central Lock (VCL) Installation

CAD Files 4

• Lock 150 CAD Files
• Lock 210 CAD Files
• Lock 500 CAD Files
• Lock 600 Series CAD Files