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Knowledge base
Status
Announcements
1
Tosibox Key Layer 2 support on macOS Big Sur (from version 11)
Incident Reports
3
Connectivity issues caused by backend update [SOLVED]
Scheduled maintenance break February 17th 2019 [BREAK OVER]
TOSIBOX® Mobile Client for Android [SOLVED]
FAQ
Lock
36
When to use Layer 2 or Layer 3
How to set up 1:1 NAT on Lock (Lock+Client mode)
How to change the Lock to Client mode
How to connect the Lock Internet using WLAN
Restoring factory settings on the Lock
See all 36 articles
Key
24
Installing Key software
How to take SoftKey into use?
Key driver install fails
How to take extra Keys into use
Windows says the Key needs to be formatted
See all 24 articles
Virtual Central Lock
22
How to Connect Hyper-V Host and VCL via virtual LAN
Installing TOSIBOX® Virtual Central Lock - VCL
How to connect Lock to the (V)CL
Audit trail and alerts
How to add VLAN on Virtual Central Lock
See all 22 articles
Mobile Client
3
How to take TOSIBOX® Mobile Client into use?
Which devices are supported by TOSIBOX® Mobile Client
Multiple Mobile Clients to one Key
Security
5
What ports do I need to open for TOSIBOX® to work?
What makes TOSIBOX® so secure?
How does TOSIBOX® technology work?
Is it safe to install a TOSIBOX® Lock in my company network?
Tosibox Relay
Modem
4
Which USB modems are supported?
How to deploy a USB modem on the Lock
How much bandwidth does the Lock consume?
Communication settings for the RS232 interface of TOSIBOX® Modems
How to
7
How to remotely match a Key to a Lock
Problems caused by overlapping IP addresses
Connecting to Network Devices on Lock WAN from a PC with Key
Using TightVNC for remote access over TOSIBOX® VPN
Using RDP for remote access over TOSIBOX® VPN
See all 7 articles
What to do if...
1
My Key does not serialize my Lock via USB port
User Manuals
Lock
9
Tosibox User Manual
Lock 100 Quick Start Guide [EN]
Lock 100 Quick Start Guide [FI]
Lock 200 Quick Start Guide [EN]
Lock 200 Quick Start Guide [FI]
See all 9 articles
Central Lock & Virtual Central Lock
6
Central Lock Install Guide [EN]
Central Lock & Virtual Central Lock User Manual [EN]
Virtual Central Lock cloud installation script.
Install + activate TOSIBOX® VCL on Microsoft Hyper-V
Install + activate TOSIBOX® VCL on Oracle Virtualbox
See all 6 articles
Modem
1
Tosibox 4G modem User manual